About Us
Avoor Networks Private Limited (ANPL) specializes in offering Annual Maintenance Contract (AMC) services for a diverse range of networking equipment. Our AMC services ensure optimal performance and reliability of networking products through regular maintenance and timely repairs.
The company was established by two visionaries Mr. Juned Mubarak and Mr. Khalid Hussain in the year 1999 with the intention of providing repairs and AMC for enterprise networking products.
With over two decades of industry experience, our state-of-the-art facility specializes in providing top-tier repair and AMC services for a wide array of devices across multiple renowned brands
Our Mission & Vision
Our Mission :
Our mission is to make ANPL the preferred support and repairs destination for our clients by delivering outstanding service , repair and AMC solutions.
Our Vision :
To become one of the best and respected service partner and a standout among IT Support Companies.
Our Great Team
Avoor Networks is lead by a very seasoned and experienced board of directors.
The team of engineers carry a huge amount of expertise and specialisation in the repairs and troubleshooting. We have dedicated team of engineers who are experts in providing solutions for various networking equipment ranging from small end point devices to core enterprise equipment.
Our Quality control and analysis team perform stringent and OEM standard test procedures for every unit that is repaired and refurbished.
Every day, Every issue, is a new challenge, resolving these challenges with the same dedication and passion is exceptional. We at Avoor Networks have achieved high success rate due to this passion and dedication.
Overview of Annual Maintenance Contract
An Annual Maintenance Contract (AMC) is a comprehensive service agreement that provides ongoing support and maintenance for your networking infrastructure.
It covers regular inspections, troubleshooting, software updates, and hardware maintenance to ensure optimal performance and reliability of your network.
AMC Service Level Agreement (SLA): Our agreement ensures timely maintenance and support for networking equipment with defined response and resolution times.
The key components of an AMC include:
- Regular Inspections
- Troubleshooting
- Software Updates
- Hardware Maintenance
- 24/7 Technical Support
- Performance Optimization
Our Client Industries
- Business Enterprises[Small,Medium,Large]
- Educational Institutions
- Healthcare Providers
- Financial Institutions
- Government Agencies
- Telecommunication Providers
AMC Repair Flow
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Initial Assessment
We start by evaluating the reported issue to understand its scope and impact on your network's performance.
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Diagnosis
Our certified technicians then diagnose the root cause of the problem using advanced tools and techniques.
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Resolution Plan
Based on the diagnosis, we create a detailed plan outlining the steps needed to resolve the issue promptly.
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Repair Execution
Our skilled engineers execute the repair plan efficiently, making necessary adjustments and updates as required.
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Testing and Validation
After repairs, rigorous testing ensures that the issue is fully resolved and that your network functions optimally.
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Documentation and Reporting
We provide comprehensive documentation of the repair process, including before-and-after metrics and recommendations for future maintenance.
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Client Feedback
We welcome your feedback to ensure your satisfaction and make any additional adjustments if needed.
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Continuous Monitoring
Our team continues to monitor your network to detect and address any potential issues proactively, ensuring uninterrupted operations.
Why Choose Us?
Our tailored AMC plans offer a cost-effective approach to network maintenance, helping you save on unpredictable repair expenses and reducing overall operational costs. By investing in proactive maintenance, you ensure optimal network performance without breaking your budget.
