FREQUENTLY ASKED QUESTIONS
A list of questions and answers relating to a our products & services.
WHERE ARE YOUR OFFICES LOCATED?
Our Corporate office is in Bangalore and our branch office is in Mumbai.
WHAT ARE YOUR BUSINESS HOURS?
Monday to Saturday. (9.00 AM – 6.00 PM)
WHAT ARE THE SERVICES OFFERED BY AVOOR NETWORKS PVT. LTD.?
- IT Infrastructure Support
- Repair & Service Solutions
- Refurbished/Used Equipment Sales
- Brand New Product Sales
- Network Rentals & Lease
- Annual Maintenance Contract (AMC)
- Asset Recovery
WHAT ARE THE PRODUCTS DEALT BY AVOOR NETWORKS PVT. LTD.?
- ROUTERS
- SWITCHES
- VoIP PHONES
- FIREWALL
- WIRELESS
- SERVERS
- STORAGE
- MODULES
- CABLES AND OTHER NETWORK ACCESSORIES
SERVICE FAQ's
WHAT IS THE WARRANTY PERIOD FOR SERVICED/REPAIRED PRODUCTS?
Repaired & Serviced Equipment comes with a minimum of 90 to 365 days warranty and may vary on each product you buy.
WHAT ARE ALL THE BRANDS YOU SERVICE/REPAIR?
We Repair & Service the following brands.
- CISCO
- ORACLE (SUN MICROSYSTEMS)
- JUNIPER
- D-LINK
- 3COM
- FORTINET
- FORTIGATE
- FOUNDRY
- HP
- IBM
- NORTEL
- NETGEAR
- AVAYA
- POLYCOM
- DELL
- EXTREME
- LINKSYS
- BROCADE
- SONICWALL
- CYBEROAM & MANY MORE
WHY AVOOR NETWORKS FOR SERVICE & REPAIR?
WHY AVOOR NETWORKS?
- 20+ Years of Experience.
- Supporting End-Of-Life(EOL), End-Of-Sale(EOS) & NON-WARRANTY Products.
- We specially offer our customers a 90 Day warranty on all Network Hardware Repairs.
- If we can’t repair, there is no fee! (NO FIX. NO FEE.)
BENEFITS OF REPAIRING AT AVOOR NETWORKS?
BENEFITS:
- NO FIX. NO FEE.
- Multi-brand Expert Support.
- 90 Day warranty on all Repairs
- Fastest TAT (Turn Around Time)
- Repair/Replacement Warranty
- Diagnosed, Repaired & Tested by Expert Professionals
- Disaster Recovery & Software Upgrades.
- EPROM, FGPA Level Programming Kits
- Best Quality Repair & Cost Effective.
- Customer Satisfaction Guaranteed.
- Strong Infrastructure & Jig Facilities for Testing.
- Dedicated QC & Logistics Team
MY NETWORK DEVICE IS NOT WORKING. WHAT SHOULD I DO?
Call us or Mail us your issues for repair quotation. And send your material to our Service Center for repair. We help you in fixing your equipment.
SALES FAQ's
WHAT IS THE WARRANTY PERIOD FOR REFURBISHED PRODUCTS?
Refurbished Products comes with a minimum of 30 to 90 days warranty and may vary on each product you buy.
WHAT ARE ALL THE BRANDS YOU SELL?
We Sell the following brands.
- CISCO
- ORACLE (SUN MICROSYSTEMS)
- JUNIPER
- D-LINK
- 3COM
- FORTINET
- FORTIGATE
- FOUNDRY
- HP
- IBM
- NORTEL
- NETGEAR
- AVAYA
- POLYCOM
- DELL
- EXTREME
- LINKSYS
- BROCADE
- SONICWALL
- CYBEROAM & MANY MORE
WILL YOU SUPPORT AFTER WARRANTY?
Yes. We do support after your warranty period is over. But there will be some charges for service & support.
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